Sales Engineer

Full-time
Remote, India - Chennai

GateAI is focussed on building an AI platform and product for the enterprise B2B market. It provides teams and organisations with a comprehensive, multi-modal platform that seamlessly connects users to a wide range of AI solutions. Moreover, it empowers users to integrate GateAI with their internal data sources, including file systems, CRM tools, and databases, facilitating the consolidation of data for insightful analysis. Additionally, users have the unique capability to engage in conversations with their data, fostering a more interactive and informative experience.

GateAI offers a secure and intuitive platform for users to engage with AI technologies, guaranteeing the protection of user data through rigorous security measures, encryption protocols, and adherence to data privacy regulations. Furthermore, GateAI ensures the platform's traceability, enabling companies to verify that their employees are utilizing it in alignment with their internal policies and guidelines.

Our headquarters is in London, UK with an additional office in Chennai, India.

Our enterprise is the brainchild of two distinguished serial entrepreneurs:
Sumir Karayi and Manoj Ganapathy.

Sumir and Manoj are both serial entrepreneurs having started and sold 2 different companies for a total value of $300 million (INR 2400 Crores). Sumir sold his company to the Carlyle Group while Manoj’s last company was acquired by Salesforce.

Sumir Karayi is an accomplished entrepreneur, having built 1E into a pioneering enterprise whose contributions to innovation, automation, and endpoint remediation have been widely recognised. His success culminated in 2021 when 1E was acquired by the Carlyle Group, a global investment firm.

Manoj Ganapathy, known for his entrepreneurial acumen, has previously founded two startups one of which was later acquired by Salesforce, a global leader in CRM. His expertise lies in creating cutting-edge technological solutions that respond to market needs.

Now, they are both leveraging their collective experience and insight to construct an ambitious new venture. They are currently developing an AI super app that will interface with all leading Lifecycle Management solutions in the market.

Company Overview:

Founded by accomplished serial entrepreneurs Sumir Karayi and Manoj Ganapathy, whose track record includes 100-million-dollar company exits, our company is currently working on an ambitious AI super app. This app will connect seamlessly with leading Lifecycle Management solutions in the market, marking a significant stride towards a future of interconnected, intelligent systems.

Job Overview:

The Sales Engineer will play a critical role in driving the sales process by combining technical knowledge with sales skills to provide advice and support on a range of products. The primary responsibility is to support sales team with solution selling into prospects and customers. This position will also actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate.

Key Responsibilities:

Technical Expertise:

  • Understand and convey customer requirements to the product management teams.
  • Provide technical pre-sales support by identifying and providing prospective customers with the most appropriate solutions.
  • Conduct product demonstrations and presentations to showcase the capabilities of the company's products and services.
  • Act as a subject matter expert for prospects throughout the sales process.
  • Answer technical questions and provide consultative advice to potential customers.

Sales Support:

  • Assist the sales team in the qualification of customer needs and performing technical presentations.
  • Develop and deliver product demonstrations, including customized presentations, proofs of concept, and prototypes.
  • Respond to requests for information (RFIs) and requests for proposals (RFPs) with well-articulated and accurate information.
  • Work with the sales team to develop and implement account penetration strategies and tactics.

Customer Engagement:

  • Build and maintain relationships with customers to understand their technical requirements.
  • Partner with customers and internal teams to ensure successful product implementation and satisfaction.
  • Provide post-sale support and coordinate with customer service to ensure customer satisfaction and repeat business.

Collaboration:

  • Collaborate with the product development team to provide customer feedback and influence future product developments.
  • Work closely with the marketing team to develop collateral and strategies for product promotion.
  • Act as a liaison between the sales team and the engineering team to ensure smooth and effective communication.

Qualifications:

  • Bachelor’s degree in Engineering, Computer Science, or related field. Advanced degree is a plus.
  • Proven experience in a technical sales role, preferably as a Sales Engineer or Technical Account Manager.
  • Strong technical background with the ability to understand and communicate complex technical concepts.
  • Excellent presentation, communication, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Demonstrated problem-solving skills and attention to detail.
  • Proficiency in relevant software and tools (e.g., CRM systems, presentation software).
  • Ability to travel as needed.

Preferred Qualifications:

  • Industry-specific experience in B2B, SaaS or any Software product.
  • Professional certifications (e.g., CCNA, PMP) are advantageous.

Interview rounds :

  • Round 1: Customer-facing skills interview
  • Round 2 : Technical & Functional Discussion
  • Round 3: Discussion with Founder
  • Round 4 : HR/ Culture Fit