Privacy Policy

Last Updated: 07 Sep 2023

This Privacy Policy explains how GateAI Ltd ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use GateAI (the "Service"). By accessing or using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information, such as your name, email address, and contact details, when you register for an account, use our services, or communicate with us.

1.2. User-Generated Content: We may collect the content you create or upload while using the Service, which may include text, images, videos, and other materials.

1.3. Usage Data: We automatically collect information about your interactions with the Service, including your IP address, device information, browser type, and the pages you visit.

2. How We Use Your Information

2.1. We use your personal information to:

  • Provide, maintain, and improve the Service.
  • Respond to your requests, comments, or questions.
  • Send you important information and updates.
  • Monitor and analyze usage patterns and trends.
  • Personalize your experience and content recommendations.

2.2. We may use your User-Generated Content as necessary to provide the Service, including hosting, displaying, and sharing it with other users as directed by you.

3. Information Sharing

3.1. Sharing with LLM and Image Generation Providers: As part of our commitment to delivering a comprehensive and effective service, GateAI seamlessly integrates with Language Model (LLM) providers, image generation services and other AI providers. To enhance the quality and functionality of the Service, we may share specific personal information and User-Generated Content with these providers. This information may encompass text, images, and other data you input or generate while using the Service.

3.2. Purpose of Sharing: The sharing of personal information with LLM and image generation providers is solely for the purpose of harnessing their advanced language processing and image generation capabilities to create content, generate insights, and provide responses within the Service.

3.3. Data Protection with Providers: While we do not have formal contracts or agreements in place with the Language Model (LLM) providers, we take your data privacy seriously. We have thoroughly reviewed the usage policies of the LLM providers we integrate with and take great care to ensure that your data is used strictly for the purposes of enhancing the Service, such as content generation and responses.

We are committed to ensuring that your data is not utilized by the LLM providers for purposes unrelated to the Service, such as training their models. However, it's important to note that the policies of LLM providers may change over time, and we cannot be held liable for any changes they may make to their data usage policies in the future.

We remain dedicated to safeguarding your data and will continue to monitor and assess our data-sharing practices to provide you with the highest level of privacy and protection within the boundaries of our agreements with LLM providers.

3.4. Limitation of Provider Responsibility: While we take extensive precautions to safeguard your data, it's important to acknowledge that LLM and image generation providers maintain their own privacy policies and terms of service. We recommend reviewing these policies to gain a comprehensive understanding of their data handling practices. GateAI does not assume responsibility for the actions or data practices of these providers.

3.5. Sharing with Third Parties: In addition to LLM and image generation providers, we may also share your personal information with third-party service providers, business partners, or law enforcement authorities in the following scenarios:

  • To facilitate the seamless provision of the Service and execute associated services.
  • To meet legal obligations, including responding to legitimate requests from law enforcement or government entities.
  • To protect our rights, privacy, safety, or assets, as well as the rights and safety of our users and the general public.
  • In connection with corporate events such as mergers, acquisitions, or asset sales, where your personal information may be transferred to the acquiring entity.

4. Data Security

4.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices

5.1. You may access, update, or delete your personal information and User-Generated Content by logging into your account or contacting us.

5.2. You may opt-out of receiving promotional emails from us by following the instructions in those emails.

6. Changes to this Privacy Policy

6.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Service.

7. Contact Us

7.1. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at legal@gateai.ai.